The Small Company Advantage

Why should I buy from you?

Have you ever wondered how a small company survives in the world of “Big Box” stores, billion-dollar corporations and multi-store companies? It is a dilemma many small companies face every day. How is it done?  Good question!

SIM Supply has what it calls the 3 R advantage.

Reaction:

  • Small companies have shorter response times to customer complaints or issues.
  • Small companies do not have to go through a chain of command before a decision is made to correct a problem.
  • Small companies can immediately go to “the top” and provide a resolution.
  • Small companies answer the phone “live” during hours and can be reached after hours if there are concerns or emergencies.
  • Small companies will personally contact customers by phone first rather than rely on email to address problems or concerns.
  • Small companies will go to great lengths to obtain a needed product for a customer. Often, personnel will locate the product, retrieve and deliver in a matter of hours.
  • Small companies can control inventory by immediately reacting to changing markets or customer’s needs.

Resourceful:

  • Small companies by nature find solutions quicker and will do whatever it takes to get things done.
  • Small companies never stop looking for the “best deal” or how to solve a problem. Creativity becomes their niche.
  • Small companies cross-train employees which minimizes wait time for customers.
  • Small companies have multiple plans in place and can switch gears relatively fast.

Relationships:

  • Small companies make it a priority actively build long-term relationships to support customers through every step of the decision making and buying process.
  • Small companies can meet with the customer more frequently, so they understand the needs and possible roadblocks the customer may encounter.
  • Small companies build relationships outside of the business. Often small businesses are the engine that drives a community.
  • Small companies not only develop relationships with customers, but they also establish relationships with large companies. They are very good at networking. Small companies work with several large companies to deliver that “hard to find” product to the end customer. Small companies become a liaison in many transactions.

Small companies have been the backbone of the U.S for centuries.  Service, quality, and value are what makes a small business thrive. They are sincere. They are transparent. They still believe in a handshake.

“ Success Isn’t Just About What You Accomplish In Your Life It’s About What You Inspire Others To Do.” –  Unknown

 

Welcome to the SIM Supply Info Blog

Hello and welcome to the launching of our new SIM Supply Info Blog. Our purpose is to provide you with the knowledge to ease your decision making for industrial and home improvement supplies. With Spring Training in full swing, we decided to get into the game as well. We are eager to share our insights and information about what we do best: help provide buying solutions to you the customer.

SIM Supply Info Blog Gameplan:

We’ll Load The Bases By:

  • Introducing you to our team players who make a difference in your product decision-making experience
  • Sharing information about industry trends
  • Introducing to you the products we sell emphasizing unique features, product use, and safety information
  • Providing input from industry experts
  • Answering questions and providing solutions
  • Keeping you up-to-date about sales and special events
  • Keeping it light and throwing in a smile or two

We will do our best to provide you interesting and useful information. Whether you are a large business, small business, institution, civic club, or an individual: we value your time. We are committed to helping every one of you.

SIM Supply Info Blog Rules:

We encourage you to engage in our conversation as we move on in our journey. To help us create a meaningful forum, we have developed the following guidelines for posting comments.

All constructive viewpoints, comments, and questions are welcome. All comments are subject to editorial decisions and will be removed if necessary.

We will not accept comments that are:

  • Not relevant or don’t relate to the topic.
  • Comprised of profanity, rude behavior, threats, disrespect or racial slurs.
  • Deceitful or in violation of the law.
  • Repetitive or spam.

Reminders:

  • Please don’t post any private information as this blog is a public forum.
  • The comments or views are the responsibility of individuals posting here and not of the Company.
  • Please do not post customer service or technical support issues. Go to our Contact Us Page.

Thank you for visiting and reading and being a part of the SIM Supply Info blog.

Subscribe To Our Blog:

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Feedback:

Bookmark this blog, email it to a friend/colleague. Most importantly, we’d love to get your feedback about SIM Supply and this blog. Please feel free to tell us what you want to see discussed and showcased in the future.

Until then……….